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[personal profile] wereleggo
My piano teacher asked me to help him with his laptop today. It's that typical situation where he is of a generation of people (actually probably the generation before that one even) who never used computers until they were already grown and consequently view them as basically magical boxes and think anyone who knows one thing about them is a computer genius. Which I most certainly am NOT, by any stretch of the imagination...

Anyway. He's having issues with .pdf files, mainly that once he opens one a big box pops up and demands that he either a. pay some subscription fee or put in a password or something or b. 'quit' which of course closes the file before you have a chance to look at it. I THINK the problem is that he has two versions of adobe acrobat on there - one is "Adobe 8 Professional" and the other is just "Adobe 9". The pop up thing is definitely coming from Adobe 8 Professional. Could it be that having two versions is the problem and getting rid of the older one will fix it? I tried to uninstall Adobe 8 but it sort of stopped proceeding about halfway through.

Anyway, if anyone has any idea I wouldn't mind hearing it! If not it's no big deal.

(no subject)

Date: 2010-08-09 12:55 am (UTC)
From: [identity profile] mandalaya.livejournal.com
sounds like the real problem is that the prof version is the default. Can you make adobe 9 the default pdf viewer? Alternately, you can dl Foxit and it's definitely free, and I know you'll be given the option to make it the default pdf viewer. It's also far less bloated than adobe, so uninstalling adobe could make has magic box work faster. Good luck!

(no subject)

Date: 2010-08-09 12:58 am (UTC)
From: [identity profile] sweetle.livejournal.com
Yeah, I think Manda -- and you -- are right, the problem is that it's trying to open PDFs with the professional version, which he probably doesn't have a licence for. If you right-click on the PDF, and then go to "Open With," you should be able to choose to open it with Adobe 9 instead, and I think that you can probably make it the default from there as well.

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